Main Services

General advice & support to businesses on their use of commercial property

  • Development of a Property Management Plan (PMP) setting out a property strategy with objectives, structures, control mechanisms, data management and business models
  • Rolling out the PMP across the organisation
  • Top to bottom involvement in  business to influence design of specific property solutions so they are deliverable and consistent with PMP
  • Involvement with Project Teams to ensure solution roll-out is delivered and to help manage change
  • Selection, appointment and management of external professionals to assist in the delivery of the PMP

Office Relocation & Other Acquisition Projects

  • Involvement with Projects that involve business reorganisation with space-use implications contributing towards the development of a Business Model
  • Using the Business Model to develop a Property Requirement including a Hypothetical Layout showing idealised space use and quantity required
  • Accessing the property market place to seek out opportunities in line with the Property Requirement to create a short-list of opportunities
  • Assisting in the selection process to identify preferences, coordinate development of Layouts, IT requirements, conducting negotiations leading to agreement of Heads of Terms
  • Managing the transaction process to bring together:
    • The carrying out of any Landlord work
    • The delivery of the Fitting –Out scheme
    • The legal documentation from Heads of Terms, through Exchange of Contracts and to Legal Completion
    • The exit from existing premises (and terminal work associated with it)
    • Associated budgeting and securing of internal approvals

Strategic Analysis and Road-Map Development

  • The Development of a Property Management Plan (PMP) can of itself comprise a major piece of work where it impacts fundamentally on the direction of travel of the organisation as a whole
  • This requires a wide & deep involvement in the business often starting with the collection and analysis of property data setting out the property platform as it currently stands
  • Comparing ‘where we are now’ with ‘where we want to be’ informs and enables the development of a Road Map setting out the steps necessary over time to achieve the required objective
  • Rolling out the Road Map

Charity Shop Management

  • REC has managed portfolios in size between 25 and 250 shops
  • A complete service:
    • Rent event negotiations including reviews, renewals & restructurings;
    • Acquisitions aimed at Q1 quality
    • Disposals aimed at Q4 culling;
    • Repairs & dilapidations
    • Shop-fits – new and re-fits
    • Data capture using our Infomatrix web-accessible database system
    • Relationship management – Landlords, Managing Agents, Sub-tenants, Neighbours, Local Authorities
    • Invoice checking & processing
    • Budgetary control
    • We manage and we control:
      • Focussing on objectives rather than tasks
      • Expenditure to ensure the correct amount is paid
      • Gaining an understanding of liabilities especially dilapidations
      • Softening the accounting impact though effective forecasting and minimising of accruals
      • Capturing and storing data
      • Effectively managing lease events especially those that impact on rent
    • We seek opportunities:
      • To reduce space; working with landlords to release unwanted upper parts
      • To gain exceptional benefits by maximising opportunities  especially through ‘forced’ relocation within schemes
    • Our style:
      • Normally reporting to the Head of Retail we seek to understand retail objectives adopting appropriate management methods & techniques, and developing, implementing & managing real estate solutions
      • We seek to establish good working relationships across the whole Retail Ops team from front-line to back-office. We adopt measures designed to reduce management distraction and the time taken up dealing with real estate issues.
      • REC operates  as overall manager, retaining overall responsibility & control, delegating specialist tasks to a range of trusted specialists
Case Studies
Property strategy

Delivering a business strategy often needs a property response. The more far-reaching the business strategy, the more likely this will be. Read more...

Organisational Change

British Red Cross decided both to reduce the number of services it delivered from as many as 18 to about half a dozen key services. Read more...

Shop portfolio management

All charities need to raise money to enable them to carry out their charitable activities. Read more...